SPRINGFIELD, MASS. & COLUMBIA, S.C. (June 20, 2023) — Wellfleet Workplace has announced a partnership with Benefitfirst, an industry-leading benefits administration technology platform that streamlines benefits administration and further ensures enrollment accuracy, precise deductions, detailed billing, and fast claims processing.
Benefitfirst is a robust benefits eligibility management tool that audits and transmits millions of eligibility updates to hundreds of carriers and vendors each year. With a focus on providing administration solutions to ease the enrollment experience for employees and the administration practices for an employer, Benefitfirst drives positive outcomes ensuring eligibility accuracy across the employee benefits footprint.
“We are excited to partner with Wellfleet Workplace to bring additional benefits and administration solutions to our clients and broker partners,” said Steve Lunceford, President of Benefitfirst. “Benefitfirst was founded to provide streamlined administration and innovation to employers and their benefits program. Incorporating Wellfleet Workplace into our administration practices was an easy decision based on their product portfolio and state-of-the-art administration approach.”
Benefitfirst’s network, including 2,500+ employers, one million employees, and their families, and 225+ broker partners, are now able to leverage Wellfleet Workplaces suite of products on Benefitfirst’s proprietary Benefits Administration technology. The partnership provides employers and their employees with state-of-the-art administration practices streamlining the enrollment, billing, and claims activities.
Wellfleet delivers customer-centric insurance solutions through custom plan designs with innovative products at competitive rates. Leveraging an intuitive policy administration platform, Wellfleet provides workplace benefits solutions to improve the entire experience, from the initial plan build to claims payments — positively impacting brokers, employers, technology providers, and employees.
“The reputation Benefitfirst has established as the best at communicating employee eligibility and coverage changes to carriers is a perfect fit for Wellfleet. It aligns with our unique ability to issue coverage faster and process billing remittance timelier and more accurately than most other companies,” said Alan Ingley, VP, Sales Engineering and Client Success for Wellfleet Workplace. “This new partnership with Benefitfirst reinforces our commitment to ensuring innovative products and reliable service to our brokers and clients.”
About Wellfleet
Wellfleet is a Berkshire Hathaway company focused on delivering customer-centric insurance solutions through flexible products and quality service. Backed by an A++ financial strength rating from A.M. Best, our goal is to protect people against risk throughout every stage of life — from grade school to college, the workplace, and beyond. Headquartered in Springfield, Mass., Wellfleet was founded in 1993 and is one of the leading providers of health and accident insurance products to the higher education market. Additionally, Wellfleet’s Workplace division delivers high-quality, customizable benefit solutions through a suite of voluntary products, including Accident, Critical Illness, Hospital Indemnity, and Short Term Disability Income insurance. For more information, visit www.wellfleetinsurance.com.
About Benefitfirst
Benefitfirst is a private, cloud-based benefits eligibility management product that automates and supports an employer’s complete benefits cycle with an unmatched focus on accuracy. Customized to each client and each employee, Benefitfirst is business rules-driven and includes routine exports to carriers/TPAs and standard weekly audits – ensuring eligibility accuracy. Benefitfirst also significantly reduces administration time by as much as 80%. www.benefitfirst.com
Wellfleet is the marketing name used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC. All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among companies.
