Wellfleet, a Berkshire Hathaway company, reports Workplace division coverage and invoices issued by January 1st for the fifth consecutive year, raising the bar in the industry.
Wellfleet Workplace has once again accomplished a feat that continues to set them apart in the insurance industry. For the fifth year running, they have successfully processed 100% of all new client enrollments and major re-enrollments with files received in good order by January 1.1
What does this consistent achievement mean for partners and members?
Simply put, if a member files a claim on January 1, 2025, Wellfleet would be able to process it from that very first day of the year.
Drew DiGiorgio, Wellfleet’s CEO, emphasized the company’s unwavering commitment: “From the outset, our mission with Wellfleet Workplace has been to consistently exceed expectations. This five-year streak is a testament to our dedication to making the new year significantly less stressful for our valued partners.”
This consistent performance during the industry’s busiest time has created a ripple effect of positive outcomes, enabling brokers, clients, and employees to start each year on solid footing. Wellfleet’s API-enabled system goes beyond just issuing coverage faster; it eliminates the need for enrollment and billing reconciliation, ensuring the crucial first bill’s accuracy.
For our clients, the precision of invoices coupled with personalized customer service is paramount. It substantially reduces time spent on Workplace administration, allowing them to channel their focus towards initiatives that matter to their core businesses.
This five-year milestone not only highlights the exceptional quality of the team at Wellfleet Workplace but also underscores the strength of our systems that enable this seamless enrollment process year after year.
How Wellfleet consistently achieves this goal
While many carriers grapple with timely receipt and processing of enrollment data, our modern system simplifies enrollment data entry. Our API-connected system across all business areas ensures member data is readily available for every customer interaction.
Maddie Nevans, Enrollment Systems Coordinator at Wellfleet, highlighted a key differentiator: “Wellfleet’s cloud-based technology model remains one of our most distinctive features in the market. Unencumbered by the constraints of legacy systems, our teams consistently produce results much quicker. We can turn around a new customer’s open enrollment file within hours.”
Nevans further noted that Wellfleet’s cutting-edge technology enhances enrollment speed and ease by eliminating strict file format requirements.
Kevin Matthews, Client Manager at Wellfleet, emphasized that minimizing data task time allows groups and brokers to foster stronger relationships with Wellfleet while enhancing the benefits experience for all stakeholders.
Thanks to the hands-on care from dedicated client managers and the efficiency of a single administration system, Wellfleet consistently prepares most groups for effective member interaction, payroll deductions, and claims administration before Q1 begins, year after year.
Click here to discover how Wellfleet’s interconnected technology system consistently increases our partners’ efficiency and ease of use.
Disclaimers
1 Based on enrollment data from files through December 31, 2024.
Wellfleet, Wellfleet Student, Wellfleet Special Risk, and Wellfleet Workplace are marketing names used to refer to the insurance and administrative operations of Wellfleet Insurance Company, Wellfleet New York Insurance Company, and Wellfleet Group, LLC (known in California only as Wellfleet Group, LLC dba Wellfleet Administrators, LLC). All insurance products are administered or managed by Wellfleet Group, LLC. Product availability is based upon business and/or regulatory approval and may differ among states. ©2025 Wellfleet Group, LLC. All Rights Reserved
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